1. General Refund Policy
- All sales are final. Refunds will only be issued if an error was made by Duck’s Services in processing the order.
- Refunds are not available if you have used the software or hardware product after purchase.
- Duck’s Services reserves the right to discontinue subscriptions at any time without issuing refunds or guarantees regarding future access.
2. Hardware Products
- All hardware sales are final. Once an order is placed, it cannot be canceled.
- Refunds for hardware products will only be issued if an error was made by Duck’s Services in fulfilling the order.
- Shipping addresses can be updated prior to label printing, but after the label is printed, no changes will be accommodated.
3. Account and Service Violations
- Accounts found engaging in activities such as sharing, selling subscriptions, or manipulating the software will be permanently banned with no refund.
- Any attempt to bypass security features, including hardware locks, will result in immediate termination of your account without refund.
4. Service Termination
- Subscriptions may be terminated by Duck’s Services at any time without warning or liability.
- “Lifetime” or “Forever” subscriptions grant access as long as the specific service is available. Once terminated, you will not be eligible for a refund or compensation.
- If software requires you to reinstall your operating system, no refund will be issued, but support will be provided to assist with the process.
